About
A multidisciplinary customer operations agency
ATLAYA builds and runs customer operations for Moroccan companies — the contact centre, the back-office processing behind it, the consulting that redesigns it and the technology that holds it together. Four disciplines, one team.
In Morocco, for Moroccan companies
We build customer operations in Morocco, for Moroccan companies. We do not move your customer service offshore, so the jobs and the data stay here.
A team that stays after launch
The consultants who design the process and the team who run it day to day come from the same house. Nobody passes the blame when a metric slips.
Present across the country
Our head office is in Casablanca and we work throughout Morocco, on site when a project requires it.